BotCraft.io Privacy Policy

Welcome to BotCraft, LLC., the provider of the software platform that enables developers to build and deploy natural language interfaces for devices and software applications (the “BotCraft Platform”). BotCraft is committed to protecting the privacy of all visitors, users and others who access our Service (“you,” or “Users”). This Privacy Policy applies to our website, located at http://botcraft.io , and the BotCraft Platform (collectively, our “Service”).

  1. INFORMATION WE COLLECT

    Generally. We collect personal information from our users in order to provide you with a personalized, useful and efficient experience. The categories of information we collect can include:

    • Information you provide to BotCraft website. We may collect and store personal information you provide to our Service when you register for an account or provide to us in some other manner, including your name, email address, phone number, user name and password, when you register for our Service, request a demo or contact us for information about our Service. If we provide forums, blogs or bulletins that allow for user-generated content, we may also collect and retain personal information that you provide in relation to such content. We may also collect any communications between you and BotCraft, as well as any information you provide if you take part in any interactive features of the Service (e.g., games, contests, promotions, surveys, etc.).
    • Information we receive from social networking sites. When you interact with our site through various social media, such as when you login through GitHub, or interact with us on Facebook or Twitter, we may receive information from the social network including your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.
    • Information we may receive about others. Through the course of providing our Service to you through the BotCraft Platform, you may provide us with information from or about your end users, including, but not limited to, Expressions, Intents and Entities (“Customer Data”). In all of these cases, our software has been integrated into your product or application and we are handling Customer Data solely on your behalf for the purpose of providing the Service and in accordance with our agreements with you, our customer. For clarity, and without limitation, the collection of Customer Data is not governed by this Privacy Policy.

    We use this information to operate, maintain, and provide to you the features and functionality of the Service, to process your requests, to operate, maintain, analyze and improve our site and Service, and to communicate directly with you and offer products and services to you. We may also send you Service-related emails or messages (e.g., account verification, payment confirmations, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

    Use of cookies and other technology to collect information.

    We automatically collect certain types of usage information when you visit our website or use our Service. When you visit the website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.

    When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device

    We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

  2. SHARING PERSONAL INFORMATION WITH THIRD PARTIES

    We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices Regarding Your Information” section below.

    We may also share your personal information with:

    • Other companies owned by or under common ownership as BotCraft, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
    • Third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include identifying and serving targeted advertisements, content or service fulfillment, billing, or providing analytics services;
    • Our business partners who offer a service to you jointly with us, for example, when running a co-sponsored contest or promotion;
    • Third parties who we think may offer you products or services you may enjoy;
    • Third parties at your request. For example, information contained in your BotCraft Profile, including your GitHub ID, may be viewable to others on the BotCraft Platform, subject to your settings, and you may have the option to link your information on our Service with your friends via email or social media;
    • Other parties in connection with any company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and
    • Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of BotCraft, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal, security or technical issues.

    We may also share information, including Customer Data, with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual.

  3. YOUR CHOICES REGARDING YOUR INFORMATION

    Marketing Communications. If you do not wish to receive promotional emails, you can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, billing confirmations, change or updates to features of the Service, or technical and security notices.

    Online Advertising. We may permit third party online advertising networks to collect information about your use of our website over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or apps. Typically, the information we share is provided through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

    Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. Following termination or deactivation of your account, we may retain information for a commercially reasonable time for backup, archival, and/or audit purposes. Please contact us at contact@botcraft.io if you wish to delete your account. Please be aware that we will not be able to delete any content you have shared with others or with social media sites.

  4. SECURITY AND STORAGE OF INFORMATION

    BotCraft cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

    Your information collected through the Service may be stored and processed in the United States or any other country in which BotCraft or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which BotCraft or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

  5. PERSONS UNDER THE AGE OF 13

    BotCraft does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information collected from a child under 13, please contact us at contact@botcraft.io.

  6. LINKS TO THIRD PARTY WEBSITES

    The Service may contain links to and from third party websites of our business partners, advertisers, and social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

  7. UPDATES TO THIS POLICY

    We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the "Last Revision" date below and will post the updated Policy on this page.

  8. CONTACTING US

    If you have questions about this Policy, please contact us at contact@botcraft.io.

  9. LAST REVISION DATE

    This Policy was last revised on, and effective as of October 6th, 2016.